General
How do I make an appointment?
Simply call us at during our working hours or email [javascript protected email address].
Do I need a referral to make an appointment?
Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. It is also a requirement of both ACC and your private Insurance company that we have a referral prior to seeing you.
What to bring for your initial consultation?
We should have already received:
- Referral letter from GP, family physician physiotherapist or other treatment provider
- ACC details / Medical insurance information
- Reports, X-rays, MRI's, CT scans etc. and any other relevant information
We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you visit the doctor.
Are my medical records kept private and confidential?
Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.
How long do I need time off work after the surgery?
The post-operative recovery period varies based on the surgery. Your surgeon will give you specific instructions to follow for a successful recovery.
How long before I can resume driving?
The effects of anaesthetic and surgery can affect judgment and reflexes during the first week following your surgery. Your surgeon will provide more specifics after considering your condition. In general, if your arm is in a sling it is illegal to drive until the sling comes off. That may mean not driving for up to 6 weeks following your surgery.
When can I resume exercise?
Your doctor will instruct you about post-treatment exercises – the type and the duration to be followed. You may be referred to a physical therapist to help with strengthening and range of motion exercises following surgery.
How do I contact after hours?
There will be a point of contact 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.
Medical
What are the non-surgical treatment options?
The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy. These will be discussed in detail with you at your appointment.
Will physical therapy be required after surgery?
Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post -operative physical therapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery. Most of the exercises are self-directed and home based and can be successfully undertaken by yourself. Occasionally formal physiotherapy may be required.
What are the risks associated with surgery?
As with any surgery, risks include reactions to anaesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure. There is also an information sheet specifically detailing the risks associated with surgery on this website.
When can I return to daily activities?
This varies depending on the type of procedure undergone and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your specific condition.